Wednesday, December 25, 2013

Terms and Conditions

Our Offer

We specialize in customized cakes, cupcakes, cookies and other dessert. We take pride in our well-crafted and equally delicious-as-it-looks sugarpaste creation. 

Lead Time

We require at least two (2) weeks lead time for all customized orders. This doesn't however, guarantee a slot for your preferred date. 

Our Rates

Please feel free to send us a message and let us know the design or theme you want so we can send the necessary quotation. The prices of our cakes depend on the size and the design.

Terms of Payment

·        Booking/Deposit – 500 (deductible from the contract price)
·        Two Weeks prior to Event – 20% of contract price
·        Full Payment - 7 days before fulfillment date 

We are not obligated to fulfil any unpaid orders.


Delivery

For custom-made orders we offer free delivery within Dipolog City. A minimal and reasonable fee is charged for deliveries outside the above mentioned boundary.

Changes to Order Details:

Any changes to the theme and motif shall be made at most two weeks prior to event date.

Cancellation of Order

Please take note that even before you fully pay your order, preparations are already made along the way. Cancelling your order is unfair to those orders we turned down because we already book your event . Cancellation must be done not later than 10 days weeks before the event. The 20% downpayment  shall not be refunded if cancellation is done after the ten-day lock out period.

Contact Us

Visit us: 

Showroom & Workshop:
Dalman Bldg (formerly Cut Culture), 106A Quezon Ave., Dipolog City.  

Call us:
Landline: (065) 908 3134 (PLDT); (065) 212 9531 (Cruztelco)
Smart 0930-870-2178;  Sun 0942 020 7088, Globe 0995 752 4188 (Viber)

Message FB: https://www.facebook.com/SimplyKates

Thank you.

♥ Kate